We Are Unable to Process Your Order

Thank you for placing your order. Unfortunately, we cannot process your order (Reference Number: {{var order_number}}) for the following reason:

If you would like to place a new order, please keep the following in mind:

  • Please ensure you enter the payment information correctly or enter a different payment method.
  • The billing address you enter should match the billing address of your payment method.
  • The shipping address should be recognized by the U.S.Postal Service. If shipping to a business address, please include the name of the business.
  • If prompted for a Social Security Number, please enter the purchaser's SSN.
  • If prompted for a Tax ID, please enter the purchaser's business Tax ID.
  • New Mexico orders must be less than $1,000 within a 24-hour period.

Please call your financial institute for more information. Alternatively, you may purchase American Express Gift Cards at many retail locations. To locate a selling partner near you, please visit AmexGiftCard.com/retail-locations.